Our Mission

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A MESSAGE FROM THE CEO

Dear Friend,
2020 has been quite the year and every single day, I am overwhelmed with gratitude for your partnership and generosity during this period of challenge and change. You have been stalwart in your support of the most vulnerable in our community. At the beginning of the COVID-19 pandemic, I shared with you the story of a woman who attempted suicide, triggered by being kicked off insurance, financial pressure, and family discord. Today, she is employed, has insurance coverage, and stabilized her family life due to the social support and counseling we provided. Recently, through remote health monitoring, we were able to connect an 87-year old woman, who tested positive for COVID, to critical emergency care when her oxygen levels reached a dangerous threshold. While we strove to address the healthcare needs of our patients, it soon became apparent that the pandemic was two-fold as anti-Asian hate was on a virulent rise as well. Through these past nine months, you have been with us – supporting our clinics, backing our advocacy, and providing us with inspiration and resources.
Because of you, our extraordinary team of health care providers and staff has risen to the challenge of caring and building advocacy for our community and 50,000 patients. Your support helped AHS keep its doors open and achieve the key milestones below:
  • Opened the first-ever multilingual and multicultural COVID-19 testing site in Alameda County. To date, AHS has conducted over 17,000 free COVID-19 tests in 12 Asian languages in Oakland Chinatown and in Fremont.
  • Transformed daily in-person visits to virtual care. Providing telehealth visits via telephone and video have been a critical lifesaving measure for our patients, and enabled us to triage and treat in language and culture while protecting our patients and health care workers.
  • Connected thousands of individuals and families to critical resources and emergency support. Our COVID-19 Helpline and Community Care Fund helped patients who couldn’t afford their prescriptions, food or rent, and faced significant challenges accessing community resources due to language and cultural barriers.
  • Connected thousands of individuals and families to critical resources and emergency support. Our COVID-19 Helpline and Community Care Fund helped patients who couldn’t afford their prescriptions, food or rent, and faced significant challenges accessing community resources due to language and cultural barriers.
  • Recognized as one of the nation’s top performing health center in clinical care. AHS was named a 2020 National Quality Leader by the Health Resources and Services Administration.
  • Produced the #OneNation Commission Report, One Nation AAPIs Rising to Fight the Dual Pandemics of COVID-19 and Racism, that lifts up Asian American and Pacific Islander (AAPI) voices, expertise, experience, and promotes our community’s point of view and engagement in the pressing and long-view issues of our time.
As we anticipate rounding the corner with an impending vaccine, and in the face of still many unknowns and challenges, I stay measuredly optimistic. And I am optimistic because of you, our staunch advocates and supporters, and because of our staff, the selfless essential workers and frontline heroes, who never missed a beat in working tirelessly to address our patients’ clinical, emotional and social service needs. From ensuring our chronically ill patients access to affordable medications and treatment to helping our patients who test positive receive immediate language appropriate counseling and resources to isolate, Ms. Li, one of our long-time patients, sums it up best – “You helped to save our lives. You make us feel that AHS and patients are truly together—heart to heart – and that we are facing this pandemic together.”

We have arrived at this moment because of your generosity and your trust in AHS to seek solutions based on the needs of our community. Amid this evolving and pivotal time, one thing has been certain — we are in this together. Our collective mission, commitment, dedication, and heart will be no match for the uncertainties and challenges before us. We will rise to the challenge and promise of this moment, united in partnership with you, to shape the future of health and justice for our community.

We are committed to the future health of our community and humbly thank all those who will work with us to get there.
Sincerely,
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Sherry Hirota
Chief Executive Officer

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and over 14 Asian languages:  Cantonese, Vietnamese, Mandarin, Khmer, Korean, Tagalog, Mien, Lao, Mongolian, Karen, Karenni, Arabic, ASL, and Burmese.

We offer medical, dental, and mental health services for all ages.

We also recognize that a patient’s health is directly linked to their social and economic circumstances. That’s why we are dedicated advocates, and we promote policies that make our communities a safer and healthier place to live. Learn more about our work outside the clinic walls through programs and advocacy.

73%

Experience Linguistic Isolation

95%

Earns less than $48,600 Annually as a Family of Four

94%

Are on Medi-Cal, Medi-Medi, or are Uninsured

OUR PATIENTS

  • Pediatric: age 0-1722%

  • Adult: age 18-6456%

  • Elderly: age 65+22%

YOUR SUPPORT CAN CHANGE LIVES.