The Language and Cultural Access Program (LCAP) was established by Asian Health Services in 1994 to help reduce language and cultural barriers that immigrants face in accessing health care.

The program specializes in providing language services and trainings specifically tailored to the unique needs of the health care field. In addition, we engage in advocacy efforts to improve health care access for limited-English speakers.

Health Care Interpreter Training LCAP utilizes the 57-hour Connecting Worlds: A Training for Healthcare Interpreters curriculum. It incorporates the California Standards for Healthcare Interpreters developed by the California Healthcare Interpreting Association (CHIA). The Class features 2-hour practice sessions are led by trained experienced medical interpreters and focus on skills development. Click below for more information: Information for April - May 2012 Training (Updated January 2012) Training Application (Type-In MS Word version) Training Application (pdf version) Please fill out and return an application to us ASAP. The Application Deadline is 2/24/12. However, we encourage you to turn in your application sooner so we can schedule you for your Required Individual Orientation and Language Screenings.

 

Interpreting Services
The majority of our interpreting services are provided on-site in a face-to-face manner. LCAP clients value our interpreter’s commitment to delivering professional services which facilitate communication and rapport between health professionals and their patients.

Besides interpreting for medical visits, we also provide pre-scheduled phone interpreting, relay of interpreted messages, retrieval of multilingual voice mail messages, recording of multilingual voice mail messages, and simultaneous interpreting of health workshops and meetings.

Translation and Multilingual Health Education Materials Development
LCAP can help you develop easy-to-read, culturally-appropriate, multilingual health materials. We can assist in the full process (testing concepts, reviewing and adapting for cultural appropriateness, editing for readability, desk-top publishing, etc). Or we can help with just one step—such as translation. Languages: Spanish and Asian languages.

Multilingual Focus Group and Field Testing Services
Interested in focus group testing or field testing translated health materials, surveys, or health promotion messages? LCAP can recruit limited-English speaking participants, translate facilitator’s guides and field surveys, provide bilingual facilitators and survey administrators, transcribe and translate focus groups, and other related services. Primary Languages: Cantonese, Korean, Mandarin, and Vietnamese. Inquire about other languages.

Rental of Simultaneous Interpreting Equipment
Avoid losing momentum and the wasted down-time of consecutive interpreting at your next bilingual or multilingual event. LCAP can provide the transmitters, receivers, and simultaneous interpreters.

 

How to Reach Us

Mailing Address	Asian Health Services Language & Cultural Access Program 818 Webster St. Oakland, CA 94607-4220
Phone	(510) 986-1153 Administrative Line (510) 986-1151 Interpreter Request Line
Fax	(510) 986-1068
E-mail	LCAP@ahschc.org
LCAP Office Location	261 10th St., #306 Oakland, CA 94607